Privacy Policy

The following terms carry the meanings set out below throughout this Privacy Policy:

kps4d operates the online betting and gaming platform accessible at https://kps4d.pro. For the purposes of this Privacy Policy, kps4d is the Data Controller responsible for the Personal Data of all Members and Visitors who interact with the Platform.

kps4d is licensed and regulated internationally as an online gaming operator. Our platform is designed to serve Indonesian players who prefer an English-language, internationally branded betting experience. We are committed to upholding strong data protection standards consistent with internationally recognised privacy frameworks.

Our designated data protection contact can be reached at [email protected]. All privacy-related correspondence should be sent to this address with the subject line "Privacy Enquiry".

kps4d collects several categories of Personal Data depending on how you interact with the Platform. The categories and specific data points within each are set out below.

3.1 Identity Data

Collected from Members during registration and KYC verification:

3.2 Contact Data

3.3 Financial Data

3.4 Transactional & Betting Data

3.5 Technical Data

3.6 Communications Data

kps4d collects Personal Data through the following channels:

• Direct interactions: Data you provide when you register an account, complete KYC verification, make a deposit or withdrawal, place a bet, contact our support team, or respond to a promotional survey.
• Automated technical collection: Data collected automatically when you visit the Platform, including IP address, browser type, device identifiers, pages viewed, session duration, and cookie data.
• Third-party KYC providers: Identity verification data returned by our KYC partners after you submit your identification documents. This may include a verification score and fraud-risk indicators generated by the provider's systems.
• Payment processors: Confirmation of deposit and withdrawal transactions from Indonesian banks and e-wallets (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, GoPay, ShopeePay, LinkAja). kps4d does not receive or store full card or bank account credentials — only masked identifiers and transaction references.
• Fraud and risk detection services: Device fingerprinting and behavioural analytics data supplied by third-party fraud prevention tools to protect the integrity of the Platform.
• Game studios: Session and game-result data returned via API by game providers (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, Pocket Games Soft, and others) to enable accurate settlement of bets.

kps4d processes your Personal Data under one or more of the following legal bases:

kps4d uses the Personal Data we collect for the following specific purposes:

• Account creation and authentication: To register your account, verify your identity, and authenticate your logins securely.
• Service delivery: To process your bets, settle winnings, execute deposits and withdrawals in IDR via your chosen Indonesian bank or e-wallet, and provide access to our full game library including slots, live baccarat, Andar Bahar, and sportsbook markets.
• KYC and AML compliance: To verify your age (21+ requirement), confirm your identity, validate payment method ownership, and screen against sanctions lists and politically exposed persons (PEP) databases.
• Responsible gaming: To monitor betting patterns for indicators of problem gambling, enforce deposit limits and session limits that you set, process self-exclusion requests, and reach out proactively when our algorithms detect at-risk behaviour.
• Fraud prevention and platform security: To detect and block multi-accounting, bonus abuse, collusion, match-fixing activity, unauthorised account access, and money laundering attempts.
• Customer support: To respond to your enquiries via live chat, email, and WhatsApp and to maintain records of support interactions for quality assurance purposes.
• Marketing (with consent): To send you personalised promotional offers, bonus notifications, and event-specific campaigns (e.g., BRI Liga 1 season promotions, Idul Fitri bonus offers, Ramadhan cashback events) by email or SMS, where you have opted in to receive such communications.
• Platform improvement: To analyse aggregated, anonymised usage data to improve site performance, game selection, user experience, and customer support quality.
• Legal and regulatory compliance: To maintain records as required by our licensing authority, respond to lawful information requests from authorities, and enforce our Terms & Conditions.

kps4d shares Personal Data with third parties only in the circumstances described below. All third-party Processors are bound by written data-processing agreements that require them to process Personal Data solely on kps4d's instructions and to maintain appropriate technical and organisational security measures.

7.1 Categories of Third-Party Recipients

• KYC and identity verification providers: Receive identity data (name, date of birth, ID document images, selfie) to perform automated and manual identity checks.
• Payment processors and banking partners: Receive the minimum financial data required to process deposits and withdrawals via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, GoPay, ShopeePay, and LinkAja.
• Game studios and content providers: Receive session data (player identifier, bet amount, game result) via secure API to enable real-time game delivery and bet settlement. Studios include Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Pocket Games Soft.
• Fraud detection and cybersecurity providers: Receive technical data (IP address, device fingerprint, behavioural patterns) to identify and block fraudulent or abusive activity.
• Cloud hosting and infrastructure providers: Host kps4d's servers, databases, and backup systems under strict data-processing agreements.
• Customer support platform providers: Receive communications data to power our live chat and ticketing system.
• Regulatory and law enforcement authorities: May receive Personal Data in response to a lawful court order, regulatory request, or legal obligation. kps4d will notify you of such a disclosure where legally permitted to do so.

kps4d's platform serves Indonesian players from servers and infrastructure that may be located outside Indonesia. Some of the third-party Processors listed in Section 7 may also operate from jurisdictions outside Indonesia. Where Personal Data is transferred internationally, kps4d ensures that appropriate safeguards are in place, including:

• Standard contractual clauses (SCCs) or equivalent contractual safeguards between kps4d and the receiving party
• Processing agreements that mandate security standards at least equivalent to those described in Section 14 of this Policy
• Restrictions on onward transfer to fourth parties without kps4d's prior written consent

By registering an account on the Platform, you acknowledge that your Personal Data may be transferred to and processed in jurisdictions outside Indonesia, and you consent to such transfers under the safeguards described above.

kps4d uses cookies and similar tracking technologies to operate the Platform effectively, analyse performance, and deliver a personalised experience. The categories of cookies we use are as follows:

You can manage your cookie preferences at any time through your browser settings. Please note that disabling strictly necessary or functional cookies may impair the performance of the Platform or prevent you from accessing certain features. Withdrawing consent for analytics or marketing cookies will not affect your ability to place bets, make deposits, or access your account.

kps4d retains your Personal Data for the periods set out below, after which data is securely deleted or irreversibly anonymised:

Where a legal dispute, regulatory investigation, or fraud inquiry is ongoing at the point when a standard retention period would otherwise expire, kps4d will retain the relevant data until the matter is fully resolved, after which standard deletion procedures will resume.

As a kps4d Member, you hold the following rights with respect to your Personal Data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request" and include your registered username and a description of your request. kps4d will respond within 30 calendar days.

kps4d enforces a strict 21+ age policy. The Platform is not directed at individuals under the age of 21. kps4d does not knowingly collect Personal Data from anyone under 21 years of age. Our KYC verification procedures include mandatory date-of-birth verification and government ID checks specifically designed to identify and reject underage registrations.

If you are a parent or guardian and you believe your child has registered on the Platform without your knowledge, please contact us immediately at [email protected] with the subject line "Underage Account Report". We will investigate and take appropriate action within 48 hours.

kps4d sends promotional communications — including bonus offers, seasonal promotions (Idul Fitri, Ramadhan, Independence Day, and BRI Liga 1 season campaigns), and new game announcements — only to Members who have explicitly opted in to receive such communications during registration or via their account settings.

You can opt out of marketing communications at any time through any of the following methods:

• Clicking the "Unsubscribe" link included in every marketing email we send
• Updating your communication preferences in your kps4d account settings
• Contacting our support team at [email protected] with the subject line "Marketing Opt-Out"

Opting out of marketing communications will not affect transactional communications — you will continue to receive account security alerts, deposit confirmations, withdrawal notifications, KYC status updates, and other service-critical messages regardless of your marketing preferences.

kps4d maintains a comprehensive set of technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, destruction, or disclosure. These measures include but are not limited to:

• Transport Layer Security (TLS 1.2+): All data transmitted between your device and our servers is encrypted in transit using industry-standard TLS protocols.
• AES-256 encryption at rest: Sensitive Personal Data stored on kps4d servers — including identity documents, financial data, and KYC records — is encrypted at rest using AES-256 standard encryption.
• Multi-factor authentication (MFA): All kps4d administrative accounts are protected by MFA. Members are also strongly encouraged to enable two-factor authentication (2FA) on their own accounts for additional security.
• Role-based access controls (RBAC): Internal access to Personal Data is restricted on a strict need-to-know basis. Customer support agents, compliance officers, and technical staff are granted only the minimum level of data access required to perform their specific roles.
• Regular penetration testing: kps4d commissions independent security audits and penetration tests on a regular basis to identify and remediate vulnerabilities before they can be exploited.
• 24/7 security monitoring: Our infrastructure is monitored around the clock for unusual access patterns, DDoS attempts, and potential intrusion events.
• Staff training: All kps4d staff with access to Personal Data receive regular data protection and information security training as part of their onboarding and ongoing professional development.
• Vendor security assessments: Before engaging any new third-party Processor, kps4d conducts a security assessment to confirm the vendor maintains standards consistent with our own.

Despite these measures, no online platform can guarantee absolute security against all possible threats. If you have reason to believe that your kps4d account has been compromised, please contact us immediately at [email protected] so that we can take immediate protective action.

kps4d reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or our business operations. When we make a material change to this Policy, we will:

• Update the "Last Reviewed" date and version number displayed at the top of this page
• Display a prominent notice on the Platform for a minimum of 14 days following the change
• Send an email notification to all registered Members summarising the key changes, where we hold a verified email address for the Member

Your continued use of the Platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any material changes to this Policy, you should discontinue use of the Platform and may request account closure by contacting our support team.

We encourage all Members to review this Privacy Policy periodically to stay informed about how kps4d protects your data. The most current version of this Policy is always accessible at kps4d.pro/privacy-policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or to kps4d's handling of your Personal Data, please contact our data protection team using the details below:

If you are not satisfied with kps4d's response to your privacy concern, you have the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction. kps4d will cooperate fully with any such investigation and will not penalise you in any way for exercising this right.

For urgent security concerns — such as suspected unauthorised access to your account or potential data breach — please contact us immediately via our 24/7 live chat function on the Platform so that we can take immediate protective action. Do not share sensitive account credentials or identity documents in email communications; our support team will never ask you for your password.